The Identity Defender ™ Identity Theft Program

It can take up to five years to resolve the credit problems that result from identity theft, the fastest-growing crime in the nation. Victims have little assistance available to resolve identity theft issues, which may cost more than $1,000 per occurrence. With the Identity Defender™, you have access to specialists who will work with you to restore your identity and good credit.

The Identity Theft Solution. The Identity Defender™ is designed to help defend against the fastest growing crime in the nation. The Identity Defender will provide access to Certified Protection Experts who assist consumers at the inception of a fraud related emergency. A Certified Protection Expert is trained to evaluate the incident and knows what steps need to be taken to resolve the theft, including but not limited to:

  • 24 x 7 support from U.S. based agents.
  • Unlimited call access to the Identity Theft Restoration Member Services team.
  • Response to inquiries related to identity theft concerns.
  • Process for receiving a free credit report annually from each credit bureau.
  • ID Theft Consumer Guide — A comprehensive reference guide for resolution, contact information, and protective measures for avoiding identity theft in the future.
  • Virtually real-time, proactive alerts when lenders, such as banks, auto dealers, mortgage companies and government agencies, request a copy of your credit report.
  • Dark Web Monitoring for continuous scouring of thousands of websites, chat rooms, blogs and other data sources to detect illegal trading and selling of your personal information. Scans for your personal information including social security number, driver’s license, mother’s maiden name, phone number, email addresses, bank account and routing numbers, credit and debit card numbers and medical identification numbers.
  • Mobile App access for anywhere, anytime protection with all the key capabilities required to rapidly access personal identity protection information from your smartphone (iOS and Android).
  • Secure Social Security Number tracking that intelligently alerts you if there’s an unfamiliar name, alias, or address associated with your SSN, which could be an indication of fraud. As a result, greatly reduces the time, money, and emotional stress associated with stolen SSN.
  • Lost Wallet – Quickly cancel and replace credit, debit, and ATM cards if your wallet is lost or stolen.
  • Stolen Funds Reimbursement – If you have money stolen due to identity theft, we will reimburse you up to $1 million.
  • Identity Theft Insurance ($1 Million) – Identity theft insurance guarantees that you recover certain out-of-pocket expenses and lost wages if your identity is stolen. Coverage also includes reimbursement for child care, elder care, tax fraud and medical identity theft.

Fight back when your identity is stolen. Restore your identity and good credit with Identity Defender™.

Informational Video

Simply put, you can’t get better Identity Theft Protection anywhere.

Additional Resources

FAQS

When someone uses your personal information and/or identification documentation without your permission, with the intent to commit fraud, this is identity theft. Thieves can misuse your:
  • Name
  • Social Security number
  • Driver's license information
  • Health insurance information
  • Tax return information
Criminals can access your information through data breaches, online hacking, credit card theft, mobile phone theft, and more. The thief then might use this information to open new credit cards in your name, sell your information on the Dark Web, steal your tax refunds, use your PIN numbers to access your confidential information or your money, and much more. Your credit can be seriously damaged through identity theft and your privacy significantly compromised.
Online predators realize that people can become complacent about passwords. So, create complex passwords, using different ones for each account; you can use password generation services to create passwords that are hard to guess. Change them regularly. Also set up alerts with banks, credit card issuers and other accounts, asking to be notified whenever suspicious transactions occur. Monitor your credit reports regularly, and quickly address any discrepancies. You can also subscribe to identity theft protection services. U.S. Legal Services offers the comprehensive Identity Defender plan that protects your identity and provides you with key resources. As part of this plan, we'll reimburse you for funds stolen through identity theft, up to $1 million, and provide you with identity theft insurance coverage of $1 million.
Here are two key reasons:
  • Identity theft is becoming increasingly more common; one 2017 data breach alone caused the identify of more than 145 million people to become vulnerable.
  • The impact of identity theft can be devastating, damaging your credit rating (which makes it more challenging to get a home loan, a car loan, or a credit card) and seriously compromising your privacy.
Once a thief steals your personal information, this data can be sold on the Dark Web, greatly expanding potential for harm.
Identity Defender provides 24/7 support from United States agents, and members have unlimited call access to the Identity Theft Restoration Member Services team. You'll receive proactive, virtually real-time alerts whenever a copy of your credit report is requested, and the Dark Web is continuously monitored, scoured for mentions of your personal information. We'll facilitate quick cancel-and-replace procedures for credit cards and more when your purse or wallet is stolen, reimburse you up to $1 million if funds are stolen due to identity theft, provide you with $1 million in identity theft insurance coverage, and much more.
When it's your workplace's open enrollment period, you can enroll in Identity Defender in three convenient ways:
  • Call U.S Legal Services at 1-800-356-5297.
  • Enroll online.
  • Talk to the human resources department or benefits administrator at your company.
As soon as you're a member, we're ready to protect your identity, answer your questions and serve you. You'll receive an ID Theft Consumer Guide, our comprehensive reference guide that provides relevant contact information, along with steps taken to resolve identity theft and methods to proactively protect your identity in the future. You'll have access to Certified Protection Experts who can help you at the onset of a fraud-related emergency. These experts are trained to evaluate the situation and know what steps to take to resolve the theft of identity.
Once you are a member, you'll receive all the information you need to contact our Certified Protection Experts for assistance. These experts can help you from the very inception of a fraud-related situation. You'll also receive an ID Theft Consumer Guide that contains all the contact information you'll need, along with information about what steps we take to resolve identity theft, plus recommendations for the steps to take to proactively protect your identity. Plus, if you have any questions about your identity theft plan, you can always contact us online or call us at 1-800-356-5297.
This voluntary benefit will help protect your employees against the increasing threat of identity theft, and you can provide this plan at no cost to your company and at a low monthly cost to employees who choose to participate. This plan helps to protect your employees from the harmful effects of identity theft, which can include the loss of funds, a damaged credit report, an inability to get loans, a loss of privacy, and even the potential of being arrested or the subject of a criminal investigation. Clearly, when your employees are dealing with these challenges, they can't fully focus on work and their productivity suffers, sometimes dramatically. When you offer Identity Defender at your workplace, you're protecting both your employees and the overall workplace. To get started, call us at 1-800-356-5297 to get a quote or contact us online.
To get started offering your employees identity theft protection from U.S. Legal Services, simply call us at 1-800-356-5297 to get a quote or contact us online.
Unfortunately, commercial truck drivers can be especially vulnerable to identity theft, in part because you're often away from home, perhaps in unfamiliar territory. This means you might not know, for example, that an ATM in a certain city is known to be targeted by people with nefarious intent, and it also means that you may not be able to check bank statements for a matter of weeks while you're on the road. Thieves can steal your tax return and/or health insurance information, as well, and you may not quickly be aware of that theft, compounding the damage. We've created a checklist of ways that truck drivers can protect their identity and we encourage you to explore the many benefits you will receive with Identity Defender.