LEGAL INSURANCE PLAN FAQS

Do you have questions about our group legal plans? Here are answers to some of the questions we are asked more frequently.

Because the coverage included in your group’s U.S. Legal Services legal insurance plan may vary, please check with your group’s administrator for specific benefit details.

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General

In the same way that many benefits packages provide access to preventive medicine or dentistry, our plans provide access to preventive law. Also referred to as legal insurance, our legal benefits plans give plan members access to the services of an attorney in their local areas.
Our legal benefits plans make legal assistance more accessible and more affordable. They provide the peace of mind of knowing that should legal help be needed, it's always right at hand. Regardless of your income or assets, a U.S. Legal Services plan means you don't have to worry about whether you can afford legal help.
We've designed The Family Defender™ to help you and your family with a wide range of the most commonly needed legal services. These include traffic violations, estate planning, personal injury, Chapter 7 bankruptcy, adoptions, and much more.
This enhancement to our Family Defender™ and CDL Defender™ plans provides members access to fraud resolution services, including trained advisors who can evaluate an identity theft incident and guide members through the resolution process. It also includes provisions for lost wages and expense reimbursement.

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For Employees

There are three ways to begin the enrollment process:
  • Call us at 1-800-356-5297.
  • Enroll  online.
  • Consult with your organization's human resources department or benefits administrator.
As a member, you have fast, easy access to your legal insurance benefits. We're ready to assist you with finding a Network Attorney or to answer your questions — please call us at 1-800-356-5297. You may also access your account online, where you can view and create legal forms and wills, as well as research legal topics.
U.S. Legal Services plans pay 100 percent of all attorneys fees for representation for covered issues. Please check your specific plan and coverage for details.
Attorneys must meet strict criteria in order to become part of the U.S. Legal Services network. Requirements include a minimum of five years of experience, proper licensing with their states' bar associations, and no record of any complaints or disciplinary history.
Over the past 40 years, U.S. Legal Services has developed a nationwide network of qualified attorneys to serve our members. Our Network Attorneys are available in most U.S. states as our expansion continues.
Call us at 1-800-356-5297 or send us an email through our  contact page.

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For Employers

A voluntary group legal benefits plan lets your employees focus on their work instead of taking time and attention away to manage legal issues. This can translate into less wasted work time, better job performance, lower healthcare costs, less absenteeism, and more. Our plans allow you to offer the kind of benefits that today's best job candidates are seeking. Best of all, our plans are easy to administer and are available at no cost to employers. Learn more about how a legal benefits plan can help you  build a better workforce.
Some Employee Assistance Plans (EAPs) include a form of legal benefits, but these are customarily limited to initial consultations and a discount on legal fees. Our legal benefits plans provide comprehensive coverage for your employees' most-needed services, and cover these services in full. Fees are paid by the plan, so there's no need for a discount on attorneys' services. Learn more about the differences.
You may request a quote by completing the form at right, or call us at 1-800-356-5297.

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For Commercial Drivers and Motor Carriers

This comprehensive plan covers drivers on the job or in their personal vehicles and their spouses are covered as well. In addition to moving and non-moving violations for both carriers and drivers — which are covered at 100 percent — the plan also includes coverage for many common life events that may involve legal matters, such as divorce, wills, identity theft protection, and  much more.
The CDL Defender™ was created to meet the unique needs of the trucking industry: Drivers constantly face fines, suspension, or even revocation of their licenses, while both drivers and carriers must deal with increasingly stringent regulations. To help carriers keep freight moving and protect drivers' livelihoods, The CDL Defender™ is part of many carriers' strategies to improve safety while supporting the accuracy of drivers' records. We offer expert assistance with DataQ appeals, helping ensure that positive courtroom outcomes are properly reflected in drivers' profiles. Learn more about  the importance of legal plans for drivers and carriers.
As a member, you have fast, easy access to your legal insurance benefits. We're ready to assist you with finding a Network Attorney or to answer your questions — please call us at 1-800-356-5297.

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For Attorneys

The attorneys in our network gain a new source of consistent income, without having to market or advertise their services. Our claims process is simple and automated, and payments are in accordance with a predetermined fee schedule. We also offer flexibility in the area of law you select to practice.
Please visit our Network Attorney page for more details on how to join our network, then complete the form on that page. You may also call us at 1-800-356-5297 for more information.

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For Brokers and Agents

Voluntary benefits, such as group legal plans, are growing in popularity as employers look for new, cost-effective ways to satisfy the changing needs of the workforce. You can provide a value-added benefit to your clients with U.S. Legal Services plans while improving your bottom line. It's easy to register to sell our plans, and the low administrative requirements and excellent customer service we provide supports our retention rates of more than 90 percent a year.
Please visit our agent page for more details on how to offer our products, then complete the form on that page. You may also call us at 1-800-356-5297 for more information. This information is provided for educational purposes only. It is not intended as legal advice. Each situation and matter is unique and should be discussed with a U.S. Legal Services Network Attorney.