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Family Defender®

Say 'No' to Expensive Attorney Fees

Covered services include, but are not limited to:
Who is Covered

Employees and their families (dependent children up to age 26) are covered for all their personal legal & identity theft needs.

Individual coverage only is also available.

↓Civil Law

  • Plaintiff or Defendant
  • Administrative Hearings
  • Trial Coverage up to $15,000
  • Small Claims
  • Name Change
  • Civil Injunctions
  • Landlord/Tenant Matters as Tenant

↓Family Law*+

  • Uncontested Divorce
  • Contested Divorce
  • Annulments
  • Spousal Support
  • Paternity Action
  • Child Support/Custody
  • Post-Decree Enforcement Action
  • Post-Decree Modification Action
  • Equitable Distribution of Marital Assets

↓Other Family Law

  • Pre/Postnuptial Agreements
  • Domestic Adoption
  • Domestic Violence
  • Elder Law Matters

↓Immigration

  • Visa Extension
  • Naturalization
  • Deportation (Removal)

↓Traffic Violations

  • Moving Traffic Violations
  • First Offense DUI
  • License Revocation & Suspension

*Contested matters subject to 12-hour limitation, discount thereafter.

↓Criminal Law

  • Misdemeanor Defense
  • Juvenile Defense
  • Habeas Corpus
  • Trial Coverage up to $15,000

↓Consumer-Seller Protection

  • Consumer Protection Matters
  • Personal Property Protection
  • Trial Coverage up to $15,000

↓Contingency Matters**

  • Personal Injury
  • Auto Accidents
  • Slip and Fall
  • Medical Malpractice

↓Document Prep/Review

  • Demand Letters
  • Quit Claim Deeds
  • Personal Affidavit
  • Promissory Note
  • Bill of Sale
  • Personal Contract
  • Lease Agreement

**First $1,000 exempt from fee. Subject to State and Federal Statutes

↓Real Estate Transactions

  • Review and/or Preparation of Purchase
  • Agreement, Mortgage, and Deed
  • Purchase of Primary/Secondary Residence
  • Sale of Primary/Secondary Residence
  • Refinancing of Primary/Secondary Residence
  • Attorney Attendance at Closing
  • Real Estate Disputes
  • Neighbor Disputes

↓Estate Planning

  • Living Will
  • Powers of Attorney
  • Wills & Testamentary Trusts for Minors
  • Codicils
  • Estate Administration/Probate
  • Uncontested Guardianship or
  • Conservatorship

↓Financial Matters

  • Debt Collection
  • Garnishment Defense
  • IRS Audit Protection
  • Foreclosure+
  • Limiting Creditor Harassment
  • Ch. 7 & 13 Bankruptcy+

↓Other Legal Matters

  • Insurance Law
  • Standard Business Incorporation

↓Added Value Services

  • Online Legal Library
  • DIY Legal Documents
  • 24/7 Emergency Line
  • Financial Coaching
  • Tax Coaching
  • Discounted Tax Return Preparation
  • Mobile App
  • Identity Theft Restoration Program

+Subject to 120-day waiting period

No Deductibles
No Co-Pays
No Claim Forms

Attorney’s fees are paid in full for all covered legal matters when you utilize a Network Attorney. Receive a 33.3% discount off attorney’s fees for pre-existing and other non-excluded legal matters. Coverage does not include fines, court costs, or other incidentals relating to the legal matter. Out-of-network benefits available.

Identity Defender®

Protect your Money and Your Reputation

Covered services include, but are not limited to:
Provided in collaboration with

↓Credit

  • Instant Credit Inquiry Alerts
  • 1 Bureau Credit Report Monitoring
  • 1 Bureau Quarterly Credit Report & Score
  • Credit Score Simulator
  • Monthly Credit Score Tracker
  • Manage Credit Freeze

↓Monitoring (Dark Web)

  • Compromised Credentials
  • Account Takeover (including mortgage inquiries, credit application, collections, etc.)
  • Address
  • Bank Account Number
  • Debit Card Account
  • Credit Card Account
  • Driver's License
  • eMail
  • Medical Insurance ID
  • Passport Number
  • Phone Number
  • Social Security Number
  •  

↓Social Media

  • Inappropriate Activity
  • Hacked Account
  • Impersonation Accounts
  • Scams, Malware and Phishing

↓Mobile App

  • Two-Factor Authentication
  • Apple and Android
  • Mobile Attack Control
  • Mobile VPN

↓Fraud

  • Fraud Alert Reminders
  • Identity Threat Alerts
  • Medical ID Fraud Protection
  • Change of Address Monitoring
  • Court Records Monitoring
  • Smart SSN Tracker

↓Recover

  • Lost Wallet Protection
  • Fully Managed Identity Restoration (including home mortgage and title fraud)
  • Restoration for Pre-Existing Identity Theft
  • Ransomware Resolution
  • $25K Ransomware Reimbursement
  • $1 Million Identity Theft Insurance

↓Support

  • 24/7 U.S. Customer Support
  • Online Resources: Forms, Calculators, and Other Tools
  • Junk Mail Opt Out
  • Solicitation Call Opt Out

How to Enroll

Enrollment must take place in PayCom Portal. If you have any questions regarding PayCom, please contact your Human Resources Department.  

Resources

Pricing

Family & Identity Defender® - Individual

$18.75 per month

Family & Identity Defender® - Family

$20.00 per month

Identity Defender® - Family or Individual

$9.95 per month

Once you enroll in coverage, you will receive a certificate/plan document(s) describing the exact coverage benefit purchased. This page explains the general purposes of the plans, but in no way changes or affects the plans afforded under the policy/plan issued. All coverage is to be subject to actual policy/plan conditions and exclusions. Not sponsored or approved by the United States Government or any Department or Agency thereof.

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8133 Baymeadows Way
Jacksonville, FL 32256

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